Privacy Policy

Penelewey Storage Ltd process data under individual consent.
No data is kept for longer than necessary and is processed in a manner to ensure appropriate security.

How we collect data

• In person from client – initial client form
• Email
• Telephone

What data is collected

• Personal information, name, address, telephone number

How do we hold data

• Software, QuickBooks
• Spreadsheets – Excel
• Hard Copies – Client Files

Retention

• All information is kept for 7 years unless asked to be destroyed or returned to client

Security

• All hard copies kept in separate client files in locked storage units which are held in a locked office
• All IT is password protected
• All software is password protected
• NOD anti-virus installed on all systems
• Deletion of Cookies and History each day
• Back up of hard drives and cloud storage each day
• External hard drive kept in separate safe place to hard drive

Data Sharing

• We will only share information with the emergency or legal services. We do not share information for any other reason.

Website

www.peneleweystorage.co.uk

Cookies

The websites of Penelewey Storage Ltd use cookies. Cookies are text files that are stored in a computer system via an internet browser.
Our websites uses cookies to distinguish you from other users of our websites and portals.
This helps us to provide you with a good experience when you use the websites and website of Penelewey Storage Ltd. By continuing to use this website or our website, you are agreeing to our use of cookies.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer, if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

Performance cookies.

These are cookies that collect information about how visitors use our websites.
These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. 
All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Access to information and making changes

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all your personal information, please email penelewey@btconnect.com
We want to make sure we have up to date information, please contact us to update your information as and when things change.

How to contact us

Email: penelewey@btconnect.com